F.A.Q.

What are BJD?

They are “ball-jointed dolls”, handmade art dolls made of polyurethane resin. They are articulated, very posable and customizable, so every doll can be unique. They are not toys for children.

What resin color match LittleRebel?

I have comparison pictures in the gallery

Since dolls are handmade each batch can be slightly different. I can’t guarantee an exact match with other companies, but I try to use colors that are easy to match.

What bodies do you recommend for your 1/3 heads?

Depends of the head, each one is slightly different in size, some looks better in 60cm bodies and others in 65cm bodies. I try to make them to fit in a wide variety of different bodies, so you can choose the style you prefer for them. Please refer to each doll page to see sample pictures of the doll head with different bodies.

Will you sell bodies for your 1/3 heads?

I’m making one but honestly I don’t have plans to release it since the production and shipping cost would be too high, and I’m not a big company.

How can I make a BJD

I can’t teach you how to make a doll, but there are a lot of tutorials in internet that will help you. My only advice is that you try with different kind of clays until you find the one that is more comfortable to you, that is very important since every person works differently. There are air drying clays like Ladoll or premier; baking clays like Super Sculpey or Living doll; and epoxies like Aves sculpt, milliput and others. If you have no experience in sculpting I would chose Ladoll for the beginning, it is easy to use, cheap, and you can modify it quickly.

What casting company do you use?

You can find a list of casting companies here.

Most of my dolls are casted by Fdoll, but I’ve worked with different casting companies (Dollshe, Weiju, Fdoll and Haru) since I like to try all the options. And I would recommend that you do it too since each casting company work different, and you should find the one that adapts better to your way or work or your needs.

Since 2021 I’ve started doing artist cast of my dolls with my couple, and now most of my dolls are 100% homemade.

Shipping methods

Registered mail: by Correos. Tracked and signed for in most countries. Usually arrives within 15 days in normal circumstances.

Important: tracking does NOT work inside US & Canada territory.

Express and insured (by UPS, DHL, others…): Shipping company can be different depending on your country. I use Packlink to offer express shipping options with a reasonable price.

* We are not responsible of lost or damaged orders if you choose an uninsured shipping method.

What if I need to change my shipping address?

Contact me by email as soon as possible. Changing your address in your account does not change the shipping address that appears in the order!

Where is my parcel?

If you have no updates of your parcel in 15 days, please contact me by email.

International import duties and taxes

We are located in Spain, in the European Union. There won’t be Customs fees for EU customers, since VAT taxes are already included in the invoice.

International customers might have to pay Customs fees, that depends on your country law, and those charges are the buyer’s responsibility.

Contact me by email if you have any special request about the shipping.

What payment methods do you accept?

  • Stripe (Credit card, ApplePay, Google pay, and more)
  • Bank wire transfer
Layaway

 Layaway: 1 month (divided in 2 installments)

  • First payment must be mad within 24 hours after placing your order (by credit card or bank transfer)
  • For second payment, you can pay it directly in your account “orders” page, at any time (within 30 days after placing your order. You will receive a reminder by email in 30 days, but you also can pay the remaining amount sooner if you prefer).
  • Payment options are: bank transfer and credit card (including debit card, ApplePay and Google Pay)

Layaway payments are non-refundable. If you can’t pay the last installment on time please contact me.

Can I cancel or return my order?

Due to the nature of pre-ordered items, cancellations and refund are not possible. We only could cancel orders of items in-stock, if you cancel your order within 24 hours after placing it.

Please take it in consideration before to order.

I have checked personally all the dolls one by one all the dolls, and they have passed the quality standards.

Unpaid layaway orders

I can’t refund layaway deposits.

I usually send several invoice reminders before to cancel an order, so if for some mayor reason you need to delay your payment, please contact me to let me know. If not, I will have to cancel your order if it is unpaid.

Still have a question?

Contact me by email and I will be glad to answer your doubts.

Contact me