Terms & Conditions

Acceptance:

  • Item colour may be different due to monitor settings and production date.
  • Since this is a handmade doll, it is not perfect or symmetrical. Slightly visible sanding marks from removing seam lines or tiny black dots in the resin are possible, these are not considered as defects.

Cancellations, Return and Exchange Policy:

  • Orders that have been already paid cannot be cancelled.
  • Layaway payments are non-refundable.
  • All the sales are final and the items can’t be returned. I have checked one by one all the dolls and they have passed the quality standards.
  • LittleRebel takes no responsibility for damages that might occur during shipping but I always do my best to wrap the items as safe as possible, and by now all the parcels have arrived in perfect conditions.
  • If you have any problem regarding your order, please let me know as soon as possible.

Layaway: 1 month

  • Total divided in 2 installments: 1st within 24h after placing your order, and 2nd within 30 days.
  • If you want to end your layaway before the 30 days, contact me by email and I will send you the last invoice sooner.
  • Cancellations are not possible. Please understand that if you do not complete your payment on time, your deposit payment won’t be refundable.

Shipping info:

  • All shipping methods have a tracking number but insurance is optional. (*Registered mail tracking doesn’t wor in the US and Canada)
  • LittleRebel is not responsible for lost or damaged parcels if you choose an uninsured shipping method (although I will do all I can to contact with the shipping company and try to find a solution)
  • Shipping time can take more time outside the European Union due delays on the Customs of your country. Contact me if your tracking number doesn’t update and it has passed more than 15 days since shipping date.
  • If you have a special shipping request for your order or customs declaration write a note during the checkout.
  • The shop can only calculate up to 2 doll heads ordered together. If you want to order more, contact me first.